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"The Greenstone Bellbird is our first production amplifier. It has been designed by distilling the learning from our custom amplifiers into a versatile, portable and affordable amplifier without compromising on quality." The Bellbird is primarily a clean platform that takes pedals exceptionally well. It has a highly responsive and interactive EQ section and it will overdrive beautifully as the power is applied. It has a crisp, clean, room filling sound which is free of compression artefacts. The Greenstone Bellbird is entirely built in New Zealand from components either manufactured here or bought from local suppliers. |
The Greenstone Bellbird is now available for only $3495.00 - see here for more details |
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"Lava Cable along with G&H Industries has designed a revolutionary D.I.Y. solder-free plug specifically designed with tight tolerances to match the Lava Mini ELC cable. The Lava Plug is the first solder-free DIY plug on the market not to use a set-screw to make the ground connection. Instead, a sleeve making 360 degree ground and outer jacket contact is used." If you're looking for reliable solder-free cable solution for your pedalboard that won't kill your tone, look no further! |
The Lava Cable Solder-Free Pedalboard Kit is now available starting at $149.00 - see here for more details |
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| HOW TO PURCHASE FROM US: |
| Simply send us an email, a fax, a text/sms or give us a good old-fashioned phone call - let us know what you'd like to purchase and we'll send you an invoice. |
| WE ACCEPT THE FOLLOWING PAYMENT METHODS: |
| * Bank Transfer/Direct Credit |
| * Cheque |
| * Credit Card via PayPal or PayMate |
| * Cash (in person) |
HOW
DO I KNOW IF AN ITEM IS IN STOCK? |
| We endeavour to keep our more popular items in stock at all times - see our what's in stock section for a list of what's available. |
However, many of the products that we carry are built on a made-to-order basis. In particular this applies to many of our amplifier lines, where custom options (colours etc.) are available. |
| IF WE DON'T HAVE IT IN STOCK AND IT HAS TO BE ORDERED: |
| DEPOSIT: All orders require a minimum deposit of 50% (comprised of 40% refundable, 10% non-refundable). Balance on orders is due when the item(s) is ready to ship to you. |
| WAIT TIME: Typical order/build time is 6-12 weeks. The companies whose products we stock are small, dedicated companies, not large productions facilities, so good things take time! In some cases where you need your order urgently, it may be possible to speed the process up (paying 100% in full up front, express shipping options etc). |
| WHILE YOU WAIT: We are happy to give you updates on the status of your order at any point during the waiting period. For gigging and/or recording musicians, wherever possible, we will offer our demo stock for short-term use while you are waiting for your order. |
| OTHER RELEVANT INFORMATION: |
| SHIPPING: We have standard services that we use for shipping within NZ and internationally - we have a lot of experience with these services/companies and will be able to find the appropriate service for the circumstances, whether your chief concern is economy, safety or speed. However, if you have a preference of shipping service/company we are also happy to use the shipping service/company of your choice. |
| WARRANTIES/REPAIRS: The products we sell are covered by the manufacturer's warranty and are backed-up by our own 12 month return-to-base warranty. Typically, if warranty/repair issues arise, you will be required to send the item to one of our approved technicians in Auckland, Wellington or Christchurch. In most cases the repair will be performed by that technician in consulation with the manufacturer. International customers are covered by the same warranty terms - repairs will typically be performed by a technician in your area, in consulation with both Custom Audio Boutique and the manufacturer. |
| SERVICING/MAINTENANCE: We recommend you have any servicing or maintenance performed by one our approved technicians; however, if you have a technician you prefer to use we are happy to provide them with any support information they may need. This applies to international customers also. |
| RETURNS/REFUNDS: All sales are final, unless prior arrangement has been made for a trial period (see below). Any returns and/or refunds are at our discretion. If you are unhappy with your purchase we will endeavour to work with you until you are happy with the result (we have customers who can attest to this). |
| PRODUCT TRIALS: We offer trial periods on almost anything we have in stock (for a period of 3-5 days, depending on circumstances) - useful especially for those who can't visit our premises in person. A 50% fully-refundable* deposit is required and all shipping costs are at your expense. |
* New or demo stock must of course return to us in the same condition it was in when it was sent to you for the full refund of deposit. |
| EXCHANGES: If immediately upon receiving your item you decide you would like to exchange it for another item, we will endeavour to fulfil your request at our discretion and depending what we have in stock (not always possible on custom orders). |
| CREDITS: If immediately upon receiving your item you decide you would like to return it to us for a credit on future purchases, we will endeavour to fulfil your request at our discretion (not always possible on custom orders). |
| TRADE-INS: We accept trade-ins on a case-by-case basis. |
| QUESTIONS ABOUT ANYTHING OUTLINED ABOVE? CONTACT US |
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